Chairperson BISP, Senator Rubina Khalid, Engages in Live e-Kachehri to Address Beneficiaries’ Concerns
The Benazir Income Support Programme (BISP) continues to prioritize direct communication with its beneficiaries under the leadership of its Chairperson, Senator Rubina Khalid. On [insert date], the Chairperson held a live e-Kachehri session via BISP’s official Facebook account, creating an interactive platform for beneficiaries to voice their concerns and seek resolutions.
This innovative approach reflects BISP’s commitment to transparency and the empowerment of the underprivileged, ensuring that the concerns of citizens are addressed promptly and effectively. The session lasted for one hour and ten minutes, during which Senator Rubina Khalid personally engaged with 32 callers from various parts of the country.
What Happened During the Live e-Kachehri?
The session began with the Chairperson welcoming participants and providing an overview of the purpose of the e-Kachehri. Beneficiaries from diverse backgrounds called in to share their challenges related to the program. Issues ranged from delayed payments, eligibility verification, and technical glitches to questions about policy updates and program expansion.
Senator Rubina Khalid listened attentively to each caller and assured them of her full support. For every concern raised, she issued immediate directives to the relevant BISP officials, ensuring swift resolution of complaints. This proactive approach underscores the Chairperson’s dedication to fostering a system of accountability and responsiveness.
Key Highlights of the Session
- Interactive Platform: The live e-Kachehri served as a bridge between the Chairperson and the beneficiaries, allowing direct communication without any intermediaries.
- Wide Participation: The 32 callers represented various provinces, showcasing the program’s reach and inclusivity.
- Immediate Action: The Chairperson’s real-time directives to BISP officials highlighted her hands-on leadership style and commitment to addressing grievances promptly.
- Focus on Transparency: By conducting the session live, the BISP demonstrated its commitment to openness and accountability.

Significance of the e-Kachehri Initiative
The e-Kachehri initiative is a testament to BISP’s dedication to leveraging technology for improved governance. It ensures that the voices of beneficiaries are heard directly by the top leadership, fostering trust and confidence in the program.
This format also aligns with the broader vision of digital transformation in public service delivery. By utilizing social media platforms, BISP has made its leadership accessible to the masses, eliminating barriers that often prevent citizens from reaching out.
Senator Rubina Khalid’s Vision for BISP
Under Senator Rubina Khalid’s leadership, BISP has taken several steps to enhance its efficiency and reach. The Chairperson has emphasized the importance of transparency, accountability, and direct engagement with beneficiaries. Initiatives like the live e-Kachehri exemplify her commitment to ensuring that the program remains responsive to the needs of its stakeholders.
In her closing remarks during the session, Senator Rubina Khalid expressed gratitude to the participants and reiterated her resolve to address their concerns effectively. She also encouraged beneficiaries to utilize official channels to report issues and stay informed about program updates.
Impact on Beneficiaries
The live session had a significant impact on the beneficiaries who participated. Many expressed their gratitude for the opportunity to speak directly with the Chairperson and appreciated her empathetic approach.
For others watching the session, it served as a reassurance that their concerns are taken seriously. This level of engagement builds trust in the system and motivates beneficiaries to actively participate in the program.
Future Plans for e-Kachehri
Encouraged by the success of the session, BISP plans to make live e-Kachehri a regular feature. This will enable ongoing dialogue between the leadership and beneficiaries, ensuring that the program continues to evolve based on feedback from its users.
Conclusion
The live e-Kachehri conducted by Chairperson BISP, Senator Rubina Khalid, marks a significant step forward in improving governance and public service delivery. By prioritizing direct engagement with beneficiaries, BISP has set a precedent for other public welfare programs to follow. This initiative not only resolves individual complaints but also reinforces the program’s mission to empower and uplift the most vulnerable segments of society.
To stay updated on future sessions and other developments, beneficiaries are encouraged to follow BISP’s official social media channels. For more insights into such impactful initiatives, visit https://kattechnical.com/.