BISP Error Code 938 Issue Solve in 2025: Latest Update on Fingerprint Not Match Problem

The Benazir Income Support Program (BISP) has been a vital financial lifeline for millions of low-income families in Pakistan. Despite its significant impact, some beneficiaries encounter technical challenges, such as BISP Error Code 938, particularly related to fingerprint mismatches. This article will delve into the causes of this error, solutions to resolve it, and tips to ensure smooth payment processes in 2025.

What Is BISP Error Code 938?

BISP Error Code 938 typically occurs when beneficiaries attempt to verify their CNIC (Computerized National Identity Card) details online or through biometric systems but face issues due to incomplete or inaccurate data. The primary causes include:

1. Incomplete Registration:
   • Missing or incorrect details in the BISP registration form.
2. Survey Non-Participation:
   • Lack of inclusion in the required BISP household survey.

Without addressing these issues, beneficiaries may find themselves unable to validate their details or access their financial aid.

Causes of Fingerprint Mismatch in BISP

1. Outdated Information:
   • ID cards not updated or survey details missing.
2. Poor Quality Fingerprints:
   • Many beneficiaries are laborers or farmers with worn-out fingerprints due to manual work.
3. Improper Fingerprint Scanning:
   • Incorrect placement or inadequate device maintenance.
4. System Errors:
   • Issues like outdated software, system overload, or power outages.

Solutions to Fix BISP Error Code 938

1. Update Registration Information

• Ensure your BISP registration form contains accurate and complete details.
• Participate in household surveys to confirm eligibility.

2. Resolve Network Connectivity Issues

• Use a strong and stable internet connection for biometric verification.
• Switch to a different network provider if connectivity issues persist.

3. Improve Fingerprint Quality

• Wash and dry your hands thoroughly before scanning.
• Avoid using oily or dirty fingers on the scanner.

4. Maintain Proper Scanning Techniques

• Position your thumb or finger correctly on the biometric device.
• Ensure the scanner is stable and functioning properly.

5. Address System Errors

• Use devices that meet BISP software requirements.
• Close unnecessary applications to reduce system load.

Effects of Error Code 938 on Beneficiaries

1. Payment Delays:
   • Fingerprint mismatches and verification errors result in postponed financial aid.
2. Increased Expenses:
   • Repeated visits to BISP offices incur travel and other costs.
3. Mental Stress:
   • The inability to receive timely payments causes significant distress.
4. Frequent Complaints:
   • Beneficiaries must file multiple complaints to resolve the issue.

How to Receive Payments After Resolving Error Code 938

Once the issue is resolved, beneficiaries can follow these steps to ensure smooth payment collection:

1. Complete Verification:
   • Provide updated ID details and verify fingerprints at designated centers.
2. Follow Up Regularly:
   • Stay in touch with local BISP offices or helplines for updates on your case.
3. Use Official Channels:
   • Report issues via the BISP helpline or online portal to avoid delays.

Final Words

The BISP Error Code 938 Issue has been a persistent problem, but the Government of Pakistan has introduced new measures in 2025 to address these challenges. Beneficiaries facing fingerprint mismatches or other technical issues are encouraged to contact BISP through official channels for assistance. By following the outlined solutions, eligible individuals can overcome these hurdles and receive their financial aid promptly

FAQs

1. What is BISP Error Code 938?

Answer: It signifies issues with CNIC verification or program registration due to incomplete information or survey non-participation.

2. Why do fingerprint mismatches occur in BISP?

Answer: Fingerprint mismatches result from rough fingerprints, outdated ID information, or improper scanning techniques.

3. How can poor internet connectivity affect the BISP process?

Answer: Weak internet signals delay biometric verification, leading to errors and multiple attempts.

4. What are the effects of Error Code 938 on beneficiaries?

Answer: Delayed payments, increased expenses, and mental stress are common consequences.

5. How can Error Code 938 be resolved?

Answer: Update your registration details, improve scanning techniques, and ensure a stable internet connection.